The F&B Staff Worker is a hands-on position, providing the highest degree of professional catering and concessions service to guests with the goal of achieving customer satisfaction and retention.

This role will pay an hourly wage of $10.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

• Follow instructions for each event as given by the Director of F&B
• Service guests in a professional manner consistent with established standards and guidelines
• Work consists of both catering and concession operations, including alcohol
• Be able to handle cash register sales and reconciliation forms
• Adhere to organizational and sanitation guidelines established by F&B director & corporate
• Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages
• Recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
• Complete opening and closing daily checklists
• Assist with collecting all banquet equipment to include flatware, China, glassware, and serving pieces needed for each event
• Assist with preparing and opening and closing of concessions stands
• Assist with preparation and set-up of event room when necessary
• Attend pre-function meeting for briefing of event details
• Provide friendly and courteous customer service at all times
• Remain at assigned station and perform duties as assigned according to each event
• Breakdown tables and banquet equipment after each event
• Clean and return serving pieces to proper storage area
• Adhere to strict grooming standards and policies of company
• Perform other duties as assigned and deemed necessary

• Employee must be at least 18 years old  
• High School diploma or GED (or any equivalent combination of education and experience)
• Prior customer service experience is preferred  
• Access to reliable transportation 
• Must be able to work shifts including nights, weekends and holidays dependent on events schedule 
• Stand and walk for four to six hours at a time 
• Ability to work independently and as part of a team
• Can communicate effectively in English, both verbally and in writing
• Must be comfortable multi-tasking and working in a fast paced environment
• Has ability to count money, make change accurately
• Ability to input data into a computer to record sales transactions
• Basic computer skills in typing, data entry, with Microsoft Office products and internet platforms

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.