This position shall assist guests in purchasing/redeeming tickets to events at the UPMC Events Center.  

This role will pay an hourly wage of $12.50. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job expires 12/31/2024

• Receive and process counter, phone, and mail ticket orders using various aspects of the ticketing  system 

• Follow proper procedures regarding money and ticket reconciliations after every work shift 

• Provide accurate facility information and superior customer service to patrons 

• Other organizational and administrative duties as determined by management 

• Perform other duties as assigned by superior 

• Must have a demonstrated ability to function independently in a fast paced, high-pressure environment  

• Must have the ability to work flexible schedule including long hours, nights, weekends and  holidays. 

• Must be comfortable working with the public and have strong interpersonal and  communications skills 

• Prior sales and customer service experience preferred; ticketing sales helpful, but not necessary 

• Basic computer knowledge 

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.