The Reservationist is responsible for initiating the guest’s experience through the restaurant’s phone lines and email to ensure guest satisfaction.

This role will pay an hourly wage of $20 to $25.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job expires 7/31/2024

• Greet all guests when arriving
• Process important queries and manage customer expectations in a polite and friendly manner
• Communicating pertinent information about incoming guests to FOH and BOH management and FOH service team
• Maintain a high level of hospitality and professionalism with each guest and employee
• Ensure to maintain the privacy of our guests 
• Professionally correspond via email and phone calls, both internally and with guests
• Assist Management with admin duties 

• Previous experience with RESY (our reservation Platform) 
• Previous hospitality experience would be advantageous
• Strong written and verbal communication skills
• Ability to be resourceful, calm, and proactive when issues arise
• Ability to learn on the job
• Excellent customer service skills
• Must have flexible hours

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.