Oak View Group

Catering Server | Iowa Events Center & Wells Fargo Arena

Location US-IA-Des Moines
Job ID
2024-17013
Location Name
Iowa Events Center & Wells Fargo Arena
Category
Catering/Banquet/Event Sales
Type
Regular Part-Time

Overview

The Catering Server is responsible for serving guests in the venue dining areas at catered functions. The CateringServer must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

 

This role will pay an hourly wage of $16 to $18.

 

Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.

 

This position will remain open until October 31, 2024

Responsibilities

  •  Must demonstrate ability to meet the company standard for excellent in the areas of guest service,interaction with co-workers and uniform standards.
    • Must demonstrate ability to read and comprehend Banquet Event Orders when servicing a guest event for the purpose of setting up guest events with proper linen, dishware,  glassware, flatware; executing service on the contracted event menu & event timeline.
    • Responsible for serving meals to guests or replenishing food for buffet service.
    • Serve beverages to guests including alcoholic beverages. Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
    • Listening and responding to any customer requests or concerns.
    • Responsible for refilling salt, pepper, sugar, cream, condiments and napkins, as needed.
    • Responsible for replacing tableware and linens as needed during event or for room turnover.
    • Responsible for maintaining a clear and organized work space.
    • Maintains sanitation, health and safety standards in work areas.

Qualifications

• High school diploma or equivalent preferred.
• One or more years’ experience as a server in a fine dining, large scale dining facility or similar field preferred.
• Detail oriented, ability to multi-task
• Ability to prioritize and execute on a list of written tasks in a fast-paced environment.
• Ability to be self-directed while working in a team-oriented environment.
• Excellent interpersonal and communication skills.
• Ability to work a flexible schedule including nights, weekends and long hours.

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