The Group Sales Manager is responsible for generating sales of new and renew Group Ticket Sales and grassroots marketing efforts. The ideal candidate is someone with prior ticketing and/or sales experience working within sports and entertainment ticket sales. The Group Sales Manager reports directly to the Director, Ticketing.

This role will pay a yearly salary of $47,700 + Commission

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until October 31, 2024

• Maintain and develop excellent business relationships with group leaders and promoters
• Develop, maintain and grow a group sales lead database

• Promotes Group Experience for selected family shows, sporting events, concerts, events and special event packages

• Organize and implement sales strategies

• Track and manage weekly/final sales and activity reports

• Collaborate with Marketing to design advertising materials to promote events, which includes e-blast communications

• Responsible for continuing development of Group Experience and creation of new revenue streams for department and venue

• Coordinate all group sales offers with the box office and promoters
• Negotiate group sales agreements with promoters
• Attend events to manage sales related activities

• Utilizes Ticketmaster to process ticket orders, troubleshoot customer issues and provide staff support
• Assist the Director of Ticketing and Box Office Manager on event days for ticketing as needed
• Perform other duties as assigned

• Ticketing and/or Group Sales experience in sports and entertainment preferred

Minimum of 3-5 years of work-related experience
Bachelor’s Degree in Business, Sports Management, Marketing or another related field

• Excellent interpersonal, verbal and written communication skills
• Able to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness under pressure by working on multiple projects
• Able to work well within a team environment

• Exudes exceptional guest service qualities, leadership skills, and professionalism
• Utilizes excellent interpersonal and written communication skills
• Demonstrates ability to prioritize multiple projects and find solutions to issues
• Professional presentation, appearance, and work ethic
• Ability to work under limited supervision and to interact with all levels of staff including management

• Competitive, self-motivated and creative-thinking skills and a team-first attitude
• Ability to work flexible hours including evenings, weekends, and holidays
• Some travel as needed

• Must be available to work flexible hours, which will include evenings, weekends, and holidays

• Proficient in Microsoft Office

• Ticketmaster Host and TM1 preferred

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.