The Senior Event Manager will manage all aspects of assigned events from advance planning stages through the end of the event; train, schedule and supervise all event related staff, as well as oversee building security and parking issues and interact with local public safety officials to ensure events run smoothly; coordinate communication between event related staff and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction.

This role pays a yearly wage of $50,000 to $60,000.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until Oct 24, 2024

• Responsible for planning, coordinating, and facilitating logistics of major events throughout the Iowa Events Center
• Ensuring accuracy of post-event billing of services and equipment charges.
• Develop and control event budgets including preparing pre-show event financial estimates and completing post-show financial settlements based on contractual requirements.
• Ensure timely and accurate event information is delivered to the Finance Department for settlement/invoicing purposes.
• Work with sales managers in preparation of pre-booking cost estimates.
• Detail events for client approval and internal communication by creating Event Resumes in Momentus.
• Work with internal and external clients with event logistics and suggest the most effective ways to use the facility for specific types of functions.
• Exercises discretion and utilizes independent decision-making during events that will best represent the Iowa Events Center and serve the client.
• Ensure that all event insurance certificates, licenses and permits required for production are obtained in a timely manner, including pyrotechnics and traffic control
• Advance and communicates all event information to appropriate departments and staff
• Be involved in the recruitment, interviewing, hiring, training, and scheduling event related staff.
• Troubleshoot during event preparation and during event to ensure that all event setups are correct including making decisions about policy, procedures, billing and staffing
• Oversee all production, setup, event staff, event-related contract services
• Maintain communication with events team to ensure a flawless event
• Create work schedules for event and security staff, delegate assignments and review performance
• Responsible for the Events Department role in the execution of event contracts and rental agreements
• Act as facility manager on duty as required
• Communicate in a timely fashion all problems and propose solutions to the AGM and Director of Events.
• Receives and responds to complaints from tenants and the public or refers them to the Director of Events
• Prepares events reports noting attendance, times, significant problems, etc.
• Ensure collection of all payable by due dates
• Finalizes lessee requirements including table arrangements and number and nature of support personnel (ushers, security guards, caterers & decorators)
• Coordinates effectively with other departments including Operations, Catering Sales, Engineering, etc
• Maintain superior interpersonal relations with clients, employees, management, contractors, and temporary employees
• Must work on-site for assigned events, maintain excellent attendance, and contribute to a safe & healthy work environment.
• Recruit, interview, hire, train and schedule event related staff
• Schedule and monitor Manager on Duty Program
• Work with the Director of Event so develop departmental annual budget
• Oversee the interns in the Events department

• Bachelor’s degree from an accredited college or university with major course work in facility management, marketing, business administration or related field
• 4-6 years experience in event management in a stadium, arena, convention center or public assembly facility setting highly preferred
• Proficient in use of Microsoft Office programs in a Windows format; experience with AutoCAD preferred
• Knowledge of operational characteristics of events, including crowd management and control techniques; fire and public safety regulations, food service practices, A/V equipment and relevant federal, state, and local regulations
• Ability to communicate clearly and concisely in the English language, both orally and in writing
• Production experience involving concert set up, audio, video, lighting, and rigging preferred
• Self-motivated with excellent interpersonal and communications skills and the ability to function and make management decisions in a fast-paced high-pressure environment
• Ability to work independently and as part of a team
• Must be available to work a flexible schedule, including long shifts, early mornings, evenings, weekends and holidays as required

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.