Oak View Group

Box Office Supervisor|Snapdragon Stadium

Location US-CA-San Diego
Job ID
2024-17639
Group
OVG - Venue Management
Location Name
Snapdragon Stadium
Category
Box Office
Type
Regular Part-Time

Overview

Snapdragon Stadium is  looking for friendly, motivated individuals to supervise our ticket seller staff, and assist in box office operations. As a Box Office Supervisor you will assist, direct and provide supervision to all ticket sellers on event days.

 

This role pays an hourly wage of $21 to $23.

 

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

 

This position will remain open until December 1, 2024

 

Responsibilities

  • Supervises ticket seller staff on event days; assist with game day set up, customer service questions, and technology issues.
  • Works with Assistant Box Office Manager on game day set up which includes pre-event briefings and ticket seller staff deployment.
  • Utilizes the Ticketmaster ticketing system to process ticket sales, troubleshoot customer issues and provide staff support.
  • Ensure the ticket seller staff is implementing and following all box office policies and procedures.
  • Performs all other duties as assigned by Assistant Box Office Manager and/or Box Office Manager.

Qualifications

  • Minimum of high school degree. Bachelor’s degree or currently pursuing a bachelor’s degree preferred.
  • Minimum of 1year of experience supervising customer service staff
  • Previous experience with ticketing systems, Ticketmaster experience preferred.
  • Strong problem-solving skills
  • Demonstrates outstanding work ethic and leadership skills, including excellent attendance, professional appearance and behavior
  • Displays a positive and team-oriented attitude.
  • Required to work flexible hours including evenings, weekends and holidays
  • Bilingual applicants encouraged

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

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