Oak View Group

Box Office/Parking Seller|Part-time| Ford Park Entertainment Complex

Location US-TX-Beaumont
Job ID
2024-17882
Location Name
Ford Park Entertainment Complex
Category
Box Office
Type
Regular Part-Time

Overview

Undersupervision of Box Office Director and Box Office Supervisors, responsible for ticket sales, parking sales, & customer service for all ticketed events at Doggett Ford Park

 

This role will pay an hourly rate between $11 to $13

 

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

 

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

Know and understand the operations of the Doggett Ford Park ticketing system

  • Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating,
    etc.)
  • Know and understand seating charts and configurations of Doggett Ford Parl
  • Perform transactions for all events on the ticketing system with efficiency and accuracy
  • Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of
    tickets and correct change for cash handling purposes
  • Communicate and satisfy patrons with world class customer service
  • Answer phones and address call-in purchasers request for information
  • Reconcile all monies received from ticket sales
  • Maintain confidentiality
  • Additional duties may be assigned by Box Office Director or Box Office Supervisor

Qualifications

  • Ability to multitask in a fast‐paced environment
  • Familiarity with Windows based computers
  • Possess excellent customer service skills
  • Experience working with the public and cash handling
  • Ability to work independently and as a productive member of a team
  • Capable of working a flexible schedule and extended hours, including but not limited to, working early mornings,
    nights, weekends and holidays in addition to traditional business hours
  •  Must be able to work in a loud environment
  •  Must be over 18 years of age or older
  •  Strong verbal communication skills in the English language (Spanish is a plus)
  •  Proven ability to work well with all levels of management
  •  Strong analytical and problem‐solving skills
  •  Capable of working outside in variety of weather conditions as this position provides ticket selling for parking lots and Doggett Automotive Fields
  •  Position may require long extended hours during a shift

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

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