The Director of Operations for Food Service & Hospitality (FSH) is responsible for overseeing the direction of the Food and Beverage daily operations in accordance with OVG Hospitality policies and objectives to ensure guest satisfaction, profitability, and positive, productive and compliant work environment. The Director of Operations is solely responsible for the effective management and operation of the entire Wintrust Arena operational team including event planning support, scheduling, food cost control, compliance with food safety and sanitation policies, cleaning, safety, employee training and supervision. The Director of Operations must provide a high level of oversight, operational proficiency, and personnel support to ensure the smooth running of all food outlets and events. The Director of Operations reports to the Associate VP of Hospitality.
The Director of Operations is responsible for ensuring quality food and beverage is served to the guests. The Director of Operations is responsible for the training of all operational staff. This position must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills and self-direction required.
This role will pay a yearly salary of $125,000 to $145,000 plus bonus
Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).
This position will remain open until November 20, 2024
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.
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