Crowd Coordinators will act as primary providers of direct customer service to guests as they are entertained at the Greensboro Coliseum Complex.  Crown Coordinators are responsible for providing a safe environment for our guests and ensuring all service needs are met. 

This role will pay an hourly range of $15.00.  

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

• Promptly address incidents, altercations, or any issues within the venue that may compromise guest safety.
• Ensure that all guests adhere to the entry screening procedures.
• Immediately report any unusual activities or potential safety concerns to the On-Duty Supervisor.
• Accurately complete all necessary documentation, including incident and misconduct reports.
• Ensure compliance of outside food/beverage and camera building policies.
• Monitor guest conduct and aid guests when necessary.
• Perform crowd control management functions.  Lead initiatives to de-escalate inappropriate behavior effectively.
• Act as a member of the emergency evacuation team by directing guests to emergency exits.
• Perform other duties and responsibilities as assigned.

• High School diploma or GED.
• 1 year of related customer service experience.
• Ability to follow procedures and safety standards as directed.
• Ability to work independently and remain flexible in role.
• Exceptional customer service skills—outgoing and friendly personality required.
• Ability to work a flexible work schedule including days, nights, weekends and holidays.
• Ability to walk and stand for the entire shift.