Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

OVG, a leading food service provider located at McCormick Place Convention Center has an immediate opening for a Banquet Manager. This position is responsible for monitoring and supervising all Banquet functions and Banquet employees at the Convention Center. 

This role will pay a salary of $65,000 to $75,000.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays)

This position will remain open until Dec 31, 2024

• Follow weekly work schedule as assigned by Banquet Director.
• Oversees Captains and Banquet Servers during events.
• Trains Banquet Captains and Servers on department standards and procedures.
• Must be able to read and understand Banquet Event Orders (BEO)
• Must be able to generate requisitions for all the supporting departments, i.e. stewarding, purchasing, warehouse and laundry.
• Directs all aspects of maintaining existing equipment needed for banquet service by working with Stewarding and Purchasing.
• Orders all replacement items and equipment.
• Coordinates with Culinary and Stewarding departments on the timing and production of functions.
• Must possess effective communications skills to liaise between catering and sale, culinary, and purchasing.
• Must possess effective pre-planning and execution skills.
• Must have strong and effective floor operations skills.
• Must be able to read, understand and interpret the profit and loss statement (P/L).
• Communicates with the Banquet Scheduling Coordinator to make all necessary schedule changes for all functions.
• Meet with Catering Sales Manager to determine proper floor plans, meeting notes and equipment needs prior to each function.
• Oversee proper presentation, preparation, and service needs in conjunction with all food and beverage departments to ensure the highest standards are met.
• Be prepared to execute last minute changes, inspect service set ups in time for all staff final call. Imperative to hold pre-function meetings to discuss meal, service and table assignments, etc.
• Take initiative in recommending and implementing new standards or systems with Banquet Director’s approval.
• Fosters a cooperative and harmonious working climate conducive in maximizing employee morale thus increasing overall productivity.
• Facilitate Banquet Department meetings with Banquet Managers and Captains to inform them of policy changes, client feedback, etc.
• Interviews, hires, trains, and designates assignments and projects as given by the Banquet Director.

• Bachelor’s degree in food & Beverage Management or related field desired
• Minimum 3-5 years’ experience in management level position in Food & Beverage or equivalent training experience.
• Prior supervisory experience
• Prior experience in a Union environment
• Ability to function in a fast-paced, team-oriented environment; manage several direct reports.
• Strong computer skills (i.e. Word, Excel, PowerPoint, Access)
• Must be flexible, have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues.

Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this communication in no way states or implies that these are the only duties to be performed by the employee occupying this position.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.