Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Utilizing initiative and independent judgment, the Assistant General Manager assists the General Manager in planning, directing and managing the day-to-day operations of the arena.  This includes but is not limited to:  proactively booking business into the arena, building and maintaining relationships with tenant teams, appearing for various marketing and public relations events both in-house and around the community. Supervision is also exercised over management who directs various sections in day-to-day operations. Responsibilities also include evaluation of current organizational administration, procedures, policies, and programs in order to recommend improvements.

This role will pay a salary of $110,000 to $140,000 and is bonus eligible.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays)

This position will remain open until Dec 31, 2024.

• Bachelor’s degree or better from an accredited college or university with major course work in Business Administration/Management, Marketing, Sports Management, Facility Management, Public Administration or related fields
• Minimum five (5) years experience of increasing responsibility in professional public assembly facility operations management
• Minimum five (5) years of direct supervisory experience at the Director level
• Demonstrated leadership skills and ability to achieve quality results with a minimum of resources
• Experience employing modern management methods, long range planning, principles of budgeting, and leadership skills
• Working knowledge of sales, marketing, event services, safety and security, facility maintenance and housekeeping, finance and human resources, audiovisual, telecommunications, and food and beverage operations
• Experience in contract development and negotiations, including facility use license agreements, service agreements, and sponsorship agreements
• Superior customer service and interpersonal skills
• Ability to work a flexible schedule, including long nights, early mornings, weekends and holidays as needed
• Ability to communicate clearly and concisely in the English language, both orally and in writing
• Possession of, or ability to possess a valid driver’s license
• Knowledge of EEOC, FLSA, OSHA, ADA and other employment regulations
• Excellent organizational skills, detail-oriented with ability to handle multiple assignments
• Must have a demonstrated ability to function in a fast paced, high-pressure environment
• Must be detail oriented, have strong organizational skills, and demonstrated interpersonal skills
• Proficient computer skills including Windows, Outlook, Word, Access, Power Point, and Excel.
• Superior Sales and Marketing skills
• Ability to apply conflict resolution and problem-solving skills in a team-oriented environment
• Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment
• Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry
• Experience in contract development and negotiations, including facility use license agreements, service agreements, and sponsorship agreements

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.