Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Our Box Office Staff is typically the first contact with our patrons and, as such, they are responsible for accurate dissemination of information and tickets but also with ensuring responsible customer service. 

This role will pay an hourly wage of $14.50. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Essential Duties and Responsibilities:

• Selling tickets and processing payments.
• Passing out will call tickets.
• Answering questions about upcoming events including seating and price options.
• Assisting customers with a problem that might arise – trying to be accommodating while staying within set guidelines.
• Answering the phone and forwarding the caller to the appropriate department.
• Other duties as assigned. 

Job Requirements and Qualifications:

• Computer proficiency.
• Inclined towards customer service and possess a friendly attitude.
• Ability to cope with the stress that may arise due to a rush of patrons just prior to an event.
• Rational thinker.
• Skilled in multitasking and organizing things to avoid any delay or disorder.
• Skilled at counting money and making change.
• Must pass a criminal background check.

 Skills Desired:

• First AID experience is preferred but not required.
• Box office experience is preferred but not required.
• Fluency in a second language is preferred but not required

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.