Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Under general supervision, the Catering Sales Coordinator provides assistance and administrative support to the Catering Sales Managers and Catering Director; assists in coordinating the licensing of space and booking of events for the facility and preparation of catering internal and external communications.

This role pays an hourly wage of $20 to $22.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until December 31, 2024

• Participates in weekly BEO meetings and staff meetings, as required, to help facilitate excellent communication of information between teams.
• Responsible for submitting finalized Banquet Event Orders (BEOs) to the AGM and Executive Chef.
• Send out daily change sheet.
• Maintain department BEO book.
• Assist in signage needs for all catered and concession events.
• Generates BEO’s on social and small corporate business.
• Provide support on-site at catered functions as directed.
• Maintain event file cabinets.
• Update the Catering Sales department manual as needed.
• Oversees event coordination, with support from AGM/Catering Sales Managers, as final decision maker in matters pertaining to event execution, including financial and operational matters.
• Responsible for authorizing and accurately communicating any BEO revisions to appropriate departments.
• Promptly responds to all customer needs and inquiries in an efficient, expedient, and professional manner.
• Develops strong customer relations through frequent communication and the use of courteous and ethical interpersonal interaction.
• Responsible for high-level oversight to ensure successful onsite catered events and customer satisfaction to encourage repeat business and referrals
• Coordination of event level services to ensure a high level of event holder satisfaction in all pertinent areas of the event experience.
• Generates event summaries that include service details, possible billing changes and any other significant information required.
• Provides Department support as a Catering Coordinator as required during vacations or other leaves.
• Perform other duties as required

• High school diploma or equivalent
• Associates or higher education degree in Hospitality Management, Business or similar field.
• Degree requirement may be substituted for two or more years’ experience in hospitality management, food & beverage management,  business management or related administrative management position.
• Excellent written communication & interpersonal skills, and ability to work in a fast-paced event driven environment.
• Intermediate computer skills in a Windows format with experience in MS Word, Excel & Outlook.
• Detail oriented, ability to multi-task and effectively prioritize many tasks.
• Ability to be self-directed and work independently and also as part of a team.
• Ability to work a varied schedule including days, evenings, and weekends to support catered functions.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.