Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Suite Attendant is responsible for serving Suite guests with a pleasant experience. Responsible for setting the suite up with appropriate pre-ordered food and beverage items prior to guest arrival and maintaining high level customer service throughout the event. Must be personable and able to work in an ever-changing, fast-paced environment.

The employee must maintain excellent attendance and be available to work events as scheduled per business need - including nights and weekends.

This role pays an hourly wage of $11.35 plus tips.

Benefits for PT roles: 401(k) savings plan and 401(k) matching. 

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

• Responsible for setting up the Suite with preordered and complimentary food and beverage product and required serving equipment.
• Responsible for cleaning up remaining food product and equipment after the guests have left
• Assist in transportation of food from kitchen to catering areas
• Responsible for organization and preparation of events in assigned locations
• Responsible for assisting in closing out tabs per event and ensuring correct billing takes place
• Monitor and maintain food quality
• Follows all company policies and procedures, upholding health, safety and sanitation standards and ensuring a positive atmosphere for team members and guests
• Monitor and enforce safe alcohol policies and procedures
• Monitor and maintain inventory control and product requisition fulfilling
• Have full knowledge of food and beverage menu items and accompaniments
• Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
• Responsible for observing guests to respond to any additional requests
• Must show demonstrated ability to meet the company standard for excellent attendance
• Assures that the location equipment is operable and clean prior to start of event
• All other duties as assigned by the managers and supervisors

• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment
• Ability to speak, read and write in English
• Ability to work well in a team-oriented, fast-paced, event-driven environment
• Possess valid food handling certificate or alcohol service permit if required by state or federal regulations
• Ability to handle transactions accurately and responsibly
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS transactions and product inventory
• At Least 1-2 years experience working in a food & beverage or customer service role
• Fine dining and/or banquet experience preferred

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.