Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

JOB TITLE: SECURITY OFFICER
Reports To: Safety & Security Manager
Supervises: May exercise functional supervision over Part Time Security and Guest Services Staff when assigned to do so for various events

Status: Non-Exempt

SUMMARY:

Under direct supervision from the Safety & Security Manager, the Security Officer provides general protection of facility property and personnel; monitors facility and protects against fire, damage and theft; provides general information and assistance to facility guests. In the absence of the Security Supervisor, Security Agents may receive event-related instructions from Event Managers or general instructions from the Manager on Duty, Director of Operations or General Manager.

This role will pay a salary of $22.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until 1/31/2025.

JOB DUTIES: (include, but are not limited to…)

• Maintain a clean appearance, demonstrating courteous and ethical behavior
• Patrol assigned facility; lock and unlock doors as required; guard property against fire, theft and damage
• Observe facilities and equipment for needed maintenance and repairs; recognize and report damage and safety hazards
• Be aware of the location and use of emergency alarms and equipment; follow established procedures in case of fire, disorder or other emergency situation
• Observe general public; provide general information, directions and assistance to facility guests; report suspicious behavior to Security Base; apply effective apprehension techniques as required
• Maintain high degree of visibility and professionalism; respond to various situations, issues and requests for assistance; prepare incident reports in accordance with departmental standards
• Assist medical personnel by directing traffic, crowd control and securing needed equipmen
• As Base Operator, ensure correct and orderly flow of event personnel from shift to shift; monitor and administer proper sign in/out policies; monitor security system and report abnormalities to the Director of Operations or Security Supervisor; take corrective actions when needed; maintain detailed and accurate notes in the daily log book; properly brief relief officer of occurrences during assigned shift
• Communicate clearly and concisely in the English language, both orally and in writing
• Perform other duties as required

EMT experience is preferred and would include the following additional job duties:

• Provide basic life support treatment of patients
• Provide CPR all within the EMT scope of practice
• Thorough knowledge of EMS procedures and ability to integrate knowledge and performance into practical situations
• Interact professionally with guest, staff and other health care personnel
• Interact professionally with disabled, disadvantaged, sick and injured persons
• Clean the medical equipment, check and replace the used and damaged supplies
• Compliance with all company and local agency policies, procedures, and applicable protocols for emergency treatment

SPECIAL KNOWLEDGE & ABILITIES:

Ability To:

Work effectively in a service oriented environment subject to frequently changing priorities

• Stand and walk for long periods of time and lift objects up to 50 pounds
• Work well both independently and as part of a team; must have a positive attitude
• Establish and maintain effective working relationships with staff, contractors and facility users
• Communicate clearly and concisely in the English language, both orally and in writing
• Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days

QUALIFICATIONS:

Experience:

• Must be 18 years of age or older
• One (1) year of EMT experience is preferred

Education / Training:

• High school diploma, or equivalent GED

Licenses or Certificates:

• Possession of, or ability to obtain a Kansas or Missouri driver’s license or identification card
• Possession of, or ability to obtain a CPR certificate
• Possession of, or ability to obtain state (Kansas) EMT and national certificates
• Possession of, or ability to obtain a Basic Life Support certification

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.