Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The IT Support Specialist is responsible for the day-to-day and event-based IT needs for OVG at Chase Stadium. This includes providing hands on support for POS, back office, networking, and other systems ensuring that they are aligned with the IT Lead for the venue who will also support department and company initiatives.

This role will pay an hourly rate between $18 to $20

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until December 31, 2024

• Responsible for proactive support and maintenance around POS systems and other technologies in use during events
• Communicate application issues to appropriate application owners and vendors
• Ensure the delivery of high-quality IT services to support the business
• Work cooperatively and take direction from onsite IT Lead
• Stay up to date on the latest IT trends and technologies
• Be familiar with IT audits and security assessments
• Resolve IT incidents and problems
• Represent the IT department to onsite leadership
• Employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds

• Working towards or possess an associate degree in information technology, Computer Science, or a related field (preferred but not required)
• 2+ years of experience working with IT Systems, ideal candidate has experience with Point-of-Sale systems
• Has experience working in a concessions/stadium environment (preferred)
• Proven ability to effectively troubleshoot IT issues
• Basic understanding of IT systems and infrastructure
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Ability to work stadium/arena events while constantly on the move between properties

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.