Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Staffing Coordinator is responsible for the recruitment and scheduling of catering staff at Brûlée Catering. Responsible for ensuring that each Brulee event is adequately staffed with proper team members distributing staff across multiple events to ensure that there is the proper variety of staff skill sets based on needs of each event.

This role pays an hourly rate of $25.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until April 18, 2025.

· Maintain and oversee all aspects of catering & event service team staffing utilizing online staffing platform monitoring availability and confirmation rates ensuring team members keep their availability up to date in platform.

· Schedules event front of house team members based on the labor needs of each event. Partnering with Service Manager & Brulee Leadership Team to ensure that events are fully staffed on the needs of each event.

· Tracks team members projected hours and weekly labor spends to ensure that financial budgets are met.

· Field “Staffing Hotline” calls and notifications alerting teams in field of any issues or conflicts.

· Provides & documents scheduling feedback to Service Manager on each team member.

· Reviews companywide event orders, calendars and reports to ensure that labor needs are fulfilled.

· Coordinates outside agency labor, when necessary, with Service Manager.

· Thoroughly and accurately uses applicable Brûlée systems (Tripleseat, Nowsta and more)

· Promotes a cooperative work climate, maximizing productivity and morale.

· Partners with Service Manager & Field Leadership to determine projected staffing needs by season participating in mass hiring events seasonally.

· Promptly resolves and documents any team member staffing or scheduling conflicts.

· Ensures that team member hours and time sheets are provided to office manager for daily payroll processing promptly.

· Provide check in support to service team in field for large scale events.

· Other duties may be assigned.

Qualifications

· Minimum 2 years prior experience.

· Ability to communicate with employees, co-workers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.

· Ability to make sound decisions quickly and under pressure.

· Ability to work well in a team-oriented, fast-paced, event-driven environment.

· Ability to communicate, read, and write in English.

· Solid working knowledge of computer applications: Microsoft office, Outlook/Excel/Word, POS systems, timekeeping systems, and inventory control systems.

· Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.

· Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.