Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Marketing & Group Ticketing Coordinator is responsible for all sales of new and renewed Group Ticket Sales, grassroot marketing efforts, and assisting the Box Office Manager on event days. The Marketing & Group Ticketing Coordinator will execute all group sale transactions and report to the Director of Marketing and Box Office Manager in relation to their goals. In addition, facilitate the group sales department efforts to fulfill various asset experiences each event, communicating with the entire staff on these events and analyze them to improve for the future. The ideal candidate is someone with prior experience working within sports, event ticket and hospitality sales. The role will work directly with the Director of Marketing and Box Office Manager to manage the business plan, budget, and overall strategy for the department.

This role pays an hourly rate of $17.00 plus commission

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until May 23, 2025.

• Responsible for promoting a culture of innovation, where new group programs and offerings are created and new ideas are continuously explored.
• Work with the Box Office Manager to ensure all FEVO group sale events are being created and utilize the FEVO platform for group sales, fundraising, etc.
• Coordinate with Box Office Manager and Director of Marketing to develop and grow a database of group sales leads through prospecting and networking events.
• Attend all events to manage all sales related activities.
• Generate new/increased sales revenue opportunities through: Cold calling local businesses/partners, little league teams, soccer teams, cheerleading groups, etc.
• Deliver prompt and accurate Group Sale reports to the Box Office Manager.
• Maintain well-organized inventories of sales accounts and event day assets to ensure optimal sell-thru rate and maximize revenues.
• Implement Birthday group packages (include birthday signage on our IPTVs for the birthday person – in rotation with other graphics, or other no-cost items). Schedule these needed items with Director of Marketing.
• Sell West Club private group packages when applicable.
• Introduce yourself to each sold group day of event.
• Work alongside Regional Marketing Director & Group Sales OVG contact for tips and corporate updates.
• Assist with operating the Box Office for cheerleading events, trade shows, GA events as needed.

Assigned Marketing Duties –  

• Distribute upcoming event signage to local business partners.
• Update upcoming event napkin dispensers and facility static signage.
• Brainstorm artist gift ideas as needed.
• Complete and submit monthly digital reports.
• Be present for any Marketing & Regional Group Sale calls.
• Assist with social media content for select events.
• Draft pre-event email blasts.

• 1-2 years of related work experience.
• Demonstrates or has prior sales experience/knowledge.
• Ability to manage group sale accounts and ways to enhance the group sales experience.
• Bachelor’s degree or equivalent experience.

• Strong verbal and written communication skills.
• Highly organized with good coordinating/project management skills and ability to meet tight deadlines and work in a high-pressure environment.
• Ability to analyze problems involving many variables.
• Proficient in MS Office – TM1 Sales platform and HOST experience preferred.
• High level of demonstrated professionalism, integrity, and ability to maintain sensitive information.
• Competitive, self-motivated, and creative-thinking skills and a team-first attitude
• Ability to work flexible hours including evenings, weekends, and holidays.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.