Oak View Group

Operations Coordinator | Full-Time | NOW Arena

Location US-IL-Hoffman Estates
Job ID
2025-22526
Group
OVG - Venue Management
Location Name
NOW Arena
Category
Operations
Type
Regular Full-Time

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview

The Operations Coordinator supervises and directs the day-to-day operations of the facilities. The position provides leadership and direction to part-time staff and third party staff about building policy and procedures. Assists Director of Operations in event planning, coordinating logistics and execution of event changeovers.

 

This role pays an hourly rate of $24.00.

 

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).


This position will remain open until July 4, 2025.

Responsibilities

  • Helps oversee the operation of all event changeovers, i.e. basketball floor, stage risers, chairs, and provide team support.
  • Performs routine to moderate tasks maintaining chairs, staging, risers, and other inventory as needed.
  • Maintains and oversees departmental equipment; notify Director of Operations as additional equipment is needed or services are required.
  • Assign work activities, monitor work flow, identify and resolve common operational issues.
  • Maintain an accurate record keeping system for hazardous materials communication program.
  • Performs operation of machinery, included fork lifts, aerial lifts and pick-up trucks.
  • Review and coordinate changeover work plan, facility maintenance and operations.
  • Deliver timely and accurate information to operations staff for proper setup and breakdown of facility.

Qualifications

  • Possess superior interpersonal and strong written and oral communication skills.
  • Ability to function in a fast-paced, high-pressure environment, handle multiple tasks at one time, meet deadlines.
  • Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended number of days.
  • Must be self-motivated with strong leadership abilities and organizational skills.
  • Working knowledge of operational equipment including but not limited to: forklift, pallet jacks, staging, retractable seating risers, basketball floors.
  • Ability to follow written instruction, interpret AutoCAD drawings.
  • Candidates must be able to follow orders explicitly, be capable of working as part of a team, and be able to work well with other individuals.
  • Candidates should be able to work alone if required, and be able to complete tasks up to and including final clean up and putting tools and supplies back to their assigned storage areas.

 

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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