Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

We are seeking a skilled Salesforce Manager with deep expertise in Sales Cloud to lead the configuration, optimization, and expansion of our CRM ecosystem, supporting our revenue organization in the sports and entertainment industry. This role will drive sales efficiency, streamline lead and opportunity lifecycles, and enhance revenue forecasting by leveraging Salesforce CPQ/Revenue Cloud, Sales Engagement tools, and Flow automation. Collaborating with RevOps, Sales, and Finance teams, you will ensure a seamless, data-driven approach to recurring revenue growth (e.g., ticketing, memberships, sponsorships).

This role pays an annual salary of $95,000-$150,000.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until August 29, 2025.

• Platform Management: Oversee the design, development, and administration of Salesforce Sales Cloud, ensuring alignment with sales processes and revenue goals.
• Automation with Flows: Build and maintain automation solutions using Salesforce Flows to streamline business processes.
• Sales Engagement Tools: Implement and manage integrations with Sales Engagement platforms (e.g., Salesforce Sales Engagement, Outreach, Sales Loft, etc.) to enhance sequences, sales productivity, and tracking.
• Pipeline & Forecasting: Collaborate with RevOps, Sales, and Finance to maintain accurate pipeline, forecasting, and attribution reporting, optimizing lead and opportunity lifecycle stages.
• Data Integrity & Compliance: Enforce best practices for data quality, user adoption, and compliance with revenue recognition and industry standards.
• Integrations: Support the evaluation, selection, and integration of Salesforce-connected apps and APIs (e.g., billing platforms, ERP systems) to ensure seamless data flow.
• User Training & Adoption: Develop training programs and documentation to drive user adoption and proficiency among sales and RevOps teams.
• Reporting & Insights: Build dashboards and reports natively in salesforce to track key sales metrics and provide actionable insights directly to users.
• Cross-Functional Collaboration: Partner with Marketing and Customer Success to align lead scoring, customer handoffs, and fan engagement strategies unique to sports and entertainment.
• CPQ/Revenue Cloud Implementation: Lead the implementation and optimization of Salesforce CPQ, Revenue Cloud, Revenue Schedules or other relevant solutions to support complex product offerings, multi-year deals, and subscription-based pricing.
• Project Management: Provide strategic leadership on Revenue Operations initiatives by applying Agile principles and the Scrum framework to guide teams, foster cross-functional alignment, and deliver continuous improvement.

• Experience: 5+ years of Salesforce administration or management experience, with at least 2+ years supporting Sales Cloud in a B2B environment.
• Technical Skills:
• Deep expertise in Salesforce Sales Cloud configuration, customization, and administration.
• Hands-on experience with Salesforce CPQ or Revenue Cloud (strongly preferred).
• Proficiency in Salesforce Flow, validation rules, and declarative automation.
• Experience with Sales Engagement tools (e.g., Outreach, Salesforce High Velocity Sales).
• Familiarity with Apex, SOQL, or Lightning components is a plus.
• Credential Preferences:
• Required: Salesforce Administrator
• Preferred: Salesforce Advanced Administrator, Sales Cloud Consultant, CPQ Specialist, or Platform App Builder
• Soft Skills: Strong leadership, analytical, and communication skills. Ability to manage cross-functional stakeholders and drive technical solutions.
• Education: Bachelor’s degree in related field; equivalent experience considered.
• Compensation will be commensurate with the candidate’s experience, relevant certifications, and demonstrated proficiency in Salesforce.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.