Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

This internship will provide experience with event day responsibilities for premium clients at a live entertainment venue. Interns will gain working knowledge of client management, Salesforce, and Archtics. 

Internship details: 

• Not to exceed 20 hours per week 

• Internship Dates: Fall/Spring Semester (August– May) 

• Location: Moody Center, on UT campus 

This role pays an hourly rate of $13.00

This position will remain open until August 1, 2025.

• Assist Premium team on event day to ensure suites and clubs are client ready. Including but not limited to: ensuring client gifts or items are put out, TVs are set, suite is clean and ready for guests, etc.   

• Answer client questions and assist with needs and requests on show day. 

• Learn sales & service techniques to better serve our clients.  

• Learn Salesforce and Archtics to complete orders as needed. 

• Perform other duties and responsibilities as assigned. 

• Frequent bending, lifting 15-20 pounds, exposure to multiple external elements, extensive walking through the building, exposure to loud noises, and standing for long periods of time. 

• Willingness to work evening shifts for shows and some weekend events. 

The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  

• Strong verbal and written communication skills  

• Demonstrated ability to follow instructions and work in a team setting 

• Must have strong verbal and written communication skills 

• Previous experience in a customer service-based industry is preferred 

• Previous experience within a sports, entertainment, or related field is preferred 

• Willingness to learn and open to coaching  

• Proficient in Microsoft Office (Outlook, Word, PowerPoint, and Excel)  

• High level of demonstrated professionalism, integrity, and ability to maintain sensitive information  

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.