Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Event Security Supervisor is responsible for the supervision of all Event Security Staff and for providing safe and secure service at all PeoplesBank Arena and Pratt & Whitney Stadium events by assisting with planning, monitoring, directing, delegating, and managing all functions of the Event Security Staff. 

This role pays an hourly rate of $27.07

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until October 10, 2025.

• Direct, train, instruct and oversee the daily performance of the Security Staff, assists the Lead Supervisor with employee issues and discipline
• Assist in conducting pre-shift meetings in a timely manner and assigning staff positions along with reviewing any pertinent information regarding the day’s event
• Assist in the setup, breakdown, and operation of walk-through magnetometers and wands
• Enforce facility rules, policies and procedures and report incidents as they occur and coach those employees in violation (performance, attendance, uniform, cellphones, harassment, injury, etc.)
• Make immediate decisions and communicate with Security staff in emergency situations
• Supervises all Security activities for events at the venues to ensure high level of guest satisfaction in all pertinent areas of event experience
• Works cooperatively with all local law enforcement (police, fire, EMT, etc.)
• Work closely with other building staff to identify, troubleshoot, and resolve issues to ensure effective and professional event management
• Assist in conducting post-event meetings to discuss the event and any incidents that may have occurred
• Complete and submit event recap and incident/injury reports with appropriate documentation in a timely manner
• Perform other duties and responsibilities as assigned

• High School Diploma, GED or equivalent, required
• Valid CT State Guard Card, required
• Knowledge of characteristics of events, including crowd management and control techniques and must have the ability to anticipate needs, assess situations and act accordingly
• Principles and practices of effective security and employee supervision in an arena setting
• Must have the ability to work flexible schedule including long nights, early mornings, weekends, and holidays as needed
• Self-motivated with excellent interpersonal and communication skills and the ability to function independently as well as part of a team and make management decisions in a fast-paced high-pressure environment, while remaining calm and flexible in times of stress
• Proven exceptional guest and client service capabilities and exercise sound judgement to diffuse volatile situations
• Knowledge and skill in effective radio communication

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.