Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Assistant Director of Operations manages, supervises and coordinates the day-to-day operations of Chartway Arena, including operations, changeover, engineering, HVAC, plumbing, electrical, building repairs, maintenance, service agreements, custodial/housekeeping, and budgets/purchasing. In addition, oversees gameday operations of SB Ballard Stadium.

This role pays an annual salary of $65,000-$80,000 and is bonus eligible

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until September 1, 2025

• Responsible for maintenance, operations and repairs at Chartway Arena including HVAC, electrical/lighting systems, fire safety, mechanical, plumbing equipment, refrigeration equipment systems, elevators, cooling towers, boilers, water pumps and building control systems
• Supervise and coordinate events at Chartway Arena, Kornblau Field at SB Ballard Stadium, and Multi-Purpose Room conversions with an emphasis on client and customer service.
• Participate in the delivery of events; coordinate arrangements with event and operations departments, contractors and clients; monitor and/or direct the work of contractors on building projects
• Oversees post-game clean up at S.B. Ballard Stadium
• Manage facility gameday staff at S.B. Ballard Stadium
• Responsbile for all venue service agreements. Negotiates all building services agreements.  
• Participate in work planning for facility maintenance and operations; identify and resolve problems; monitor workflow; review and evaluate work projects, methods and procedures
• Monitor expenditures for equipment, materials, and supplies; oversee supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies
• Ensure compliance with hazardous materials communication program, material safety data sheets and required records and permits; maintain knowledge of changes in pertinent Federal, State and Local regulations. Ensure a safe work environment at all times
• Maintain and keep an inventory of all Arena and stadium equipment.
• Oversee opening or closing of Arena for a move-in or move-out.
• Build and maintain tenant relations (Athletics, Starbucks, and event tenants).
• Oversees and facilitates the maintenance programs, housekeeping and assists with building physical systems and repairs. 
• Supervises: Housekeeping Manager, Operations Manager, Mainteance manager, and contractors.
• Act as manager on duty.
• Responsible for purchasing of building and event equipment.
• Responsibilities include operations oversight for ODU Football at SB Ballard Stadium.
• Other Duties as Assigned.

• Bachelor’s degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) 
• Minimum of 5 years’ industry experience and demonstrate knowledge of physical plant management, supervisory skills and experience in work crew supervision in arena operations; experience in plumbing, electrical, HVAC, building repair and carpentry
• Strong leadership and organizational skills and be able to function in a multi-task environment.
• Certifications in electrical, HVAC, refrigeration, plumbing is preferred.
• Understanding of OSAH Requirement
• Excellent safety record and work ethic
• Must be able to lift 50lbs or more on a regular basis
• Ability to work long hours and varied schedules
• Must be able to work nights, weekends, and holidays
• Ability to prioritize tasks in the most productive and/or appropriate manner
• Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services and technical requirements for the types of events anticipated at the facility 
• Possess any licenses, certificates or training required by local, state or national authorities for the operation of the equipment found in the facility
• Follow oral and written instructions and communicate effectively with other in both oral and written form
• Organize and prioritize work to meet deadlines  
• Work effectively under pressure and/or stringent schedule and produce accurate results
• Ability to maintain an effective working relationship with clients, employees, patrons and others 
• Remain flexible and adjust to situations as they occur 

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.