Oak View Group

Administrative Support Coordinator | Full-Time | Santa Clara Convention Center

Location US-CA-Santa Clara
Job ID
2025-24855
Location Name
Santa Clara Convention Center
Category
Administrative / Clerical
Type
Regular Full-Time

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview

The Administrative Support Coordinator is responsible for providing operational, administrative and when needed, secretarial support to all members of the SCCC team. Duties include a variety of complex administrative tasks such as filing, data entry, tracking event documents, correspondence, calendar management, community event planning, collecting deposits/insurance, updating event booking systems, office management tasks like supply inventory, budgeting, deposits, maintaining files/records, screening calls, typing correspondence, assisting with special projects as assigned. Provides information to public regarding departmental services, policies and procedures.

 

This role pays an hourly rate of $32.76 - $34.40

 

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

 

This position will remain open until October 24, 2025. 

Responsibilities

  • Provide full administrative support for pre-event payments and obtaining client insurance (COI’s)
  • Provide full administrative support including typing, maintaining calendars, and creating reports when needed.
  • Create and maintain Event filing systems and services particularly for pre-event payments, COI’s and other documents
  • Prepare and distribute correspondence, obtain signatures as needed
  • General admin tasks - faxing, photocopying, mail, bulk mailings
  • Answer phones, screen calls, respond to inquiries
  • Assist with various event-related duties when needed
  • Prepare and distribute event documents to staff/partners if needed
  • Create/maintain event files, distribute folders/checklists
  • Run reports for departments as needed
  • Represent department at weekly operational meetings
  • Recommend process improvements to streamline operations
  • Compile client/vendor lists
  • Independently compose correspondence related to responsibilities
  • Assist with department operations and special projects
  • Maintain calendars for department activities, meetings, events
  • Establish cooperative working relationships
  • Other duties as assigned

Administrative Duties:

  • Assist in planning company/employee/community events
  • Maintain administrative files for all events (contracts, payments, insurance)
  • Ensure vendors/clients have proper insurance for events
  • Communication with clients on payments, past dues, insurance
  • Maintain inventory and order office supplies, schedule equipment maintenance
  • Maintain yearly budgets for office supplies, postage, printing, equipment
  • Facilitate monthly safety meetings with building partners
  • Develop and update safety policies/procedures
  • Conduct periodic safety audits, identify areas for improvement
  • Communicate safety policies to employees, new hires, visitors
  • Serve as a safety resource for employees
  • Other duties as assigned

Qualifications

  • 1-2 years administrative/secretarial experience
  • High school diploma or GED, 2 years customer service experience
  • OR college degree and 1 year  customer service/training experience
  • Excellent communication skills, both written and verbal
  • Type/word process at necessary speed for job performance
  • Proficiency in Microsoft Office suite
  • Knowledge of modern office procedures, methods, computer equipment
  • Knowledge of record keeping and filing principles/procedures
  • Experience with CRM programs like Momentus and Simpleview a plus
  • Valid California driver's license

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Options

<p style="margin: 0px;">We apologize for the inconvenience. The "Share" function is not working properly at this time. Please refresh the page and try again later. We appreciate your excitement about this opening!</p>
Share on Social Media!