Oak View Group

Supervisor, Security| Full-Time | UBS Arena

Location US-NY-Elmont
Job ID
2025-24894
Location Name
UBS Arena
Category
Security
Type
Regular Full-Time

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview

Location: On Site, Elmont NY
Schedule: Full Time, Monday through Friday, 8:00 AM to 4:00 PM, plus assigned events as needed

The Supervisor, Security plays a key role in supporting the daily and event-based operations of the UBS Arena security team. This position balances administrative responsibilities with hands on operational duties to ensure a safe and secure environment for guests, employees, and visiting personnel.

 

This role pays an annual salary of $60,000-$65,000

 

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

 

This position will remain open until October 24, 2025.

Responsibilities

  • Assist in overseeing day to day operations of the security team while ensuring adherence to safety protocols and Standard Operating Procedures
  • Support union Security Officers across all operational and event areas
  • Maintain working knowledge of Genetec systems, camera feeds, and credentialing for staff and third-party vendors
  • Respond promptly to security incidents, coordinating emergency responses and documenting occurrences in the Arena’s 24/7 Incident Management Software
  • Collaborate with internal departments and outside agencies including local law enforcement and client representatives
  • Conduct routine inspections of posts and personnel to ensure professional conduct, uniform compliance, and post readiness
  • Participate in security screening tasks such as bag checks, pat downs, perimeter walks, and crowd monitoring during events
  • Provide guest assistance, reinforce venue policies, and communicate clearly during high-traffic or high-stress scenarios
  • Support incident investigations and prepare detailed reports for management
  • Serve as security manager on duty for small events to include, scheduling, post assignments, event incidents, post event reports, after action reports and overall support to the event manager.

Qualifications

  • Minimum two years of experience in security, law enforcement, or a related field preferred
  • Prior experience in a supervisory role strongly preferred
  • Strong verbal and written communication skills
  • Familiarity with surveillance and access control systems, Genetec experience preferred
  • Physical stamina and ability to stand or walk for extended periods and lift up to 25 pounds
  • Ability to remain calm and make sound decisions in high-pressure environments
  • Willingness to work flexible hours including nights, weekends, and holidays as needed
  • Must be eligible to pass background checks and other required screenings
  • Excellent attention to detail and strong organizational skills
  • Customer service mindset with the ability to maintain professionalism in challenging situations

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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