Oak View Group

Assistant Operations Manager | Full-Time | TD Coliseum

Location CA-ON-Hamilton
Job ID
2025-25247
Location Name
TD Coliseum
Category
Operations
Type
Regular Full-Time

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview

Reporting to the Operations Manager, the Assistant Operations Manager supports the daily operations of TD Coliseum & FirstOntario Concert Hall, ensuring a safe, clean, and well organized environment for events, staff and guests. This role works closely with the operations team to assist in event operations logistics, maintenance coordination and general facility support. The ideal candidate is highly organized, detail oriented and thrives in a fast-paced, team-driven environment.

 

This role pays an annual salary of $50,000-$65,000 CAD

 

Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

 

This position will remain open until November 7, 2025.

Responsibilities

  • Perform administrative tasks such as data entry, payroll, scheduling, and creating event reports when needed.
  • Coordinate with operations, security, housekeeping, and technical teams to ensure event requirements are met.
  • Assist with inventory and asset management of tools, supplies, and event-related materials with CMMS software.
  • Assist in the preparation and execution of all arenas and concert Hall events including concerts, sports games, conventions, and other public/private functions.
  • Monitor arena and concert hall facilities and report maintenance, safety, and cleanliness issues.
  • Support logistical tasks such as setup and teardown of staging, seating, signage, and equipment.
  • Maintain compliance with health and safety regulations and assist in enforcing arena policies.
  • Respond to last-minute operational needs and resolve on-site issues in coordination with the Operations Manager.
  • Provide exceptional customer service to clients, vendors, performers, and patrons.

Qualifications

  • Associate or bachelor’s degree in facility management, event/sports management, or a related field is a plus.
  • Previous experience in venue operations, event support, or facility maintenance preferred.
  • Strong organizational and communication skills.
  • Ability to work independently and in a fast-paced, team-oriented environment.
  • Physically able to lift, carry, and move objects up to 50 lbs and perform manual labor as needed.
  • Flexible availability including nights, weekends, and holidays.
  • Proficient in Microsoft Office Suite; experience with event management software is a plus.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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