Oak View Group

Concessions Lead | Part-Time | Crown Complex

Location US-NC-Fayetteville
Job ID
2025-25546
Location Name
Crown Complex
Category
Concessions / Premium Seating
Type
Regular Part-Time

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview

The Concessions Lead works closely with the Concessions Supervisor to maintain the highest standards for the preparation and service of all concession food and beverage items. Ensures all concession items are served consistently according to menu guides and presentation standards. Must be able to function according to standards in all concession operations positions. Practices proper cash handling procedures and follow guidelines for food and beverage POS transactions. Must be able to maintain excellent attendance in accordance with the attendance policy.

 

This role will pay an hourly rate of $15.00 to $18.00 and is tip eligible

 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

 

This position will remain open until November 21, 2025.

Responsibilities

  • Conduct the cash register sales by taking orders, building orders, and completing the transaction.
  • Ability to build orders, prepare food, and knowledge in all areas of concessions operations.
  • Responsible for maintaining stock and supply levels and communicating to the Concessions Supervisor stand inventories and needs.
  • Ability to listen and respond to customer requests or concerns
  • Responsible for maintaining a clean and organized workspace including but not limited to disposal of garbage & cleaning dishes.
  • Serve beverages to guests including alcoholic beverages responsibly. Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages.
  • All other tasks assigned by the Concessions Supervisor.

Qualifications

  • Maintains sanitation, health and safety standards in work areas
  • High school diploma or equivalent preferred
  • Must be 18 or over
  • Three or more months’ experience in food service industry preferred
  • Previous cash handling experience preferred.
  • Ability to learn to handle cash and learn to operate a cash register and corresponding system
  • Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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