Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Under the direction of management, the Housekeeping Supervisor will lead specific crews within our housekeeping team in a hands-on role to provide and maintain a clean, safe environment for patrons, clients and other guests. Individuals should be proactive leaders with strong attention to detail and problem-solving skills to maintain and ensure consistency and high standards. With our fast paced, dynamic, 24/7 operation we have various crews within morning, evening, event and overnight shifts; ongoing training in assigned tasks, procedures, equipment, supplies, etc. will be provided.

This role pays an hourly rate of $18.00 to $22.00

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until November 21, 2025.

• Following health and safety guidelines and regulations to prevent accidents and ensure all areas were completed and inspected according to standards.
• Supervise, train, and motivate housekeeping staff to perform assigned tasks to the best of their abilities, ensuring efficient completion.
• Provide a clean event space before, during, and after an event.
• Communicate and manage inventory of designated equipment and supplies.
• Serve as the primary point of contact for designated areas, tasks and shifts.
• Maintain department equipment as necessary, both operationally and in a neat and orderly manner for storage.
• Perform customary Housekeeping/Janitorial duties when necessary: Clean floors (both hard floors & carpeted), restrooms, furniture & equipment, walls, windows, fixtures, doors, and other areas and items throughout the facility.
• Work on various preventative maintenance projects to maintain cleanliness, appearance, and safety of the facility.
• Operate an assortment of equipment including: forklift, buffer/burnisher, rider sweeper/scrubber, walk behind scrubber, blower, vacuum, pressure washer and others as needed
• Ensure the housekeeping team follows safety protocols and policy and procedures.
• Provide the necessary guidance to staff to give the cleanest possible venue to patrons and clients every day.
• Mix and prepare cleaning products; clean facilities interior and exterior; vacuum, sweep, mop, clean and wax floors. Ensures a safe environment for patrons; removes liquids and debris from walkways through the building during events. 
• Clean and sanitize restroom facilities and fixtures; replenish supplies in restrooms.
• Wash windows, mirrors, walls, and countertops. 
• Remove and dispose of debris from parking lots, walkways, and facilities; empty waste receptables. 
• Perform additional staff functions for events. 
• All employees will exercise resource stewardship and report known or expected irregularities to the immediate supervisor to ensure compliance. 
• Perform other duties and responsibilities as assigned.

• Must be 18 years of age or older.
• Must be able to work flexible day, evening, overnight, weekend and holiday hours.
• Time management skills to complete cleaning tasks promptly within scheduled time.
• Experience in the housekeeping/janitorial field for a minimum of 2-5 years.
• Knowledge of cleaning chemicals, equipment and techniques, as well as their correct usage and safety procedures is necessary.

Skills and Abilities

• Ability to work closely with others
• Must be able to work in a fast past environment, with a sense of urgency
• Ability to maintain consistency and high-quality service dealing with high volume and back-to-back cleaning tasks
• Strong attention to detail to ensure thorough cleaning and identifying areas that require special attention.
• Strong communication and organization, with the capability of multitasking in a fast-paced environment is essential.  
• Ability to speak Spanish highly desired but not required.

Physical Requirement

The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stand, bend, reach and climb stairs throughout shift as needed
• Must be able to lift 25+ pounds throughout the shift
• Ability to move heavy (100+ pounds) wheeled carts.
• Must be able to work in various weather conditions and temperatures
• Must be comfortable with heights
• This role requires a considerable amount of movement around our large open air facility, in various weather conditions and temperatures, following up with assignments, and individuals.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.