Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Intern, Event Management will work closely with the Events Department (made up of Event Managers, Guest Services, and Parking) through hands on learning and training. Time will be spent evenly between events, guest services and parking teams to get a thorough understanding of the events operation at the Iowa Events Center and valuable knowledge of the events industry.

This role will last from approximately from January 12, 2025 and will end on May 15, 2026. 

This role will pay an hourly wage of $12.00 

This position will remain open until December 12, 2025.

Event Management

• Learn how to plan implement, and execute select events as assigned by Director of Events
• Shadow event managers to gain an understanding of how to manage, plan, and execute an event from start to finish in both the convention center and arena.
• Learn how to work directly with internal and external contacts to gain/work on communication skills essential for successful events
• Participate in weekly department and campus staff meetings

Guest Services

• Assist with the scheduling of part-time staff – from sending out availability surveys, sending confirmed schedules, to placing staff on “game day” staffing sheets
• Sit in/assist on interviews/recruiting efforts
• Work and supervise to gain an understanding of how to manage, direct, and motivate part-timestaff before, during and after an event – in Convention Center and Wells Fargo Arena events
• Help in Guest Services Office during events to assist with guest questions

Parking

• Assist with the scheduling of part-time staff
• Sit in/assist on interviews/recruiting efforts
• Work and supervise events to gain an understanding of how to manage, direct, and motivate part-time staff before, during and after an event – in Convention Center and Wells Fargo Arena events
• Filling in positions as needed based on availability
• Learn how to operate parking software, ParkHub and Park Mobile

Shadow Department Head(s) and other Iowa Events Center staff upon request to gain understanding of tasks each department perform

• Train/learn technology platforms used within the department such as AutoCAD, Ungerboeck, etc.
• Assist with miscellaneous projects that you will see to completion
• Help maintain organized files, handbooks, and other projects as assigned
• Perform other duties as assigned

Key Learnings:

• Event execution from beginning to end
• Proper event communication with internal departments and external vendors
• Schedule and coordinate staff for both the Event and Guest Services departments
• Leadership skills through on-site supervision
• Customer service exposure
• Operational logistics within all internal departments
• Industry software (Momentus and AutoCAD)
• File and project organization

• High school diploma or equivalent
• Some completed college course work with emphasis in event management, sport management, facility management, hospitality management, or related field
• Ability to work days, weekends and holidays as needed
• Handle multiple tasks at one time and meet deadlines
• Must have demonstrated ability to function in a fact paced, high-pressure environment with upholding a positive attitude
• Possess superior interpersonal and communication skills
• Proficient with computers in a Windows format with experience in Word, Excel, and Outlook
• Detail oriented, self-motivated, and ability to work independently
• Able to lift up to 50 pounds, when necessary
• Ability to dress business casual, when necessary
• Desire to learn

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.