Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Retail Supervisor is responsible for assisting with the team shops’ product management, inventory and product displays as well as processing payments using our point-of-sale system in a retail environment. Their duties will include all duties of a Retail Sales Associate (such as tagging products, interacting with customers, scanning items for sale, guiding customer interactions on the floor and at the door) and additional responsibilities such as processing returns, opening the team shops, and directing the Merch Associates to their respective roles.

The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction, and independent decision-making skills are required.

In light of the seasonal and event-driven nature of our business, the position will run from now until the beginning of April for the Spring Training season, with ability to return when event season begins again next Winter. Schedule varies depending on game time and attendance.

This is a seasonal role from December 15, 2025 and will end on April 1, 2026.

This role pays an hourly rate of $20.00-$22.00

This position will remain open until March 20, 2026.

• Provide attentive and friendly customer service
• Assist customers by answering questions and addressing concerns
• Processing credit cards purchases and gift card sale transactions
• Lift and move merchandise, including receiving and restocking merchandise, as necessary
• Maintain merchandise presentation and housekeeping standards
• Assist with receiving new product, ticketing, sizing and inventory
• Maintain a friendly environment to encourage a positive customer experience
• Contribute to the team's working environment by adhering to the company's policies and procedures
• Communicate with retail personnel regarding any customer needs or issues
• Additional responsibilities as assigned by Management

• Retail sales experience preferred
• Enthusiastic and upbeat personality
• Must be able to work and thrive in a high paced, high transaction and high energy environment
• Self-motivated, friendly, professional, responsible and dependable
• Ability to work as a team player to accomplish store sales goals
• Ability to communicate effectively in a timely manner with retail personnel and retail supervisors
• Required to stand, crouch, kneel, lift and/or move up to 20 lbs., and climb ladders as needed
• Must be able to work flexible hours, including nights, weekends, and holidays

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.