Oak View Group

Special Events Assistant | Part-Time | Moody Center

Location US-TX-Austin
Job ID
2026-30408
Location Name
Moody Center (Austin, TX)
Category
Guest Services
Type
Regular Part-Time

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview

The Special Events Assistant plays a key role in the execution of premium experiences and third-party events at Moody Center. This position supports concert VIP activations, third-party events, and other assigned events. This role will interface with third party clients and ensure successful execution of events by collaborating with the Moody Center event management, guest services and security teams. The ideal candidate thrives in a fast-paced, live-event environment, remains calm under pressure, and delivers exceptional service with strong attention to detail.

 

This role pays an hourly rate of $22.00

 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

 

This position will remain open until June 5, 2026.

Responsibilities

  • Collaborate with the event managers to have a thorough understanding of all assigned event elements by reviewing documentation
  • Interface with third-party clients and provide exceptional service
  • Coordinate closely with Guest Services, Security, Operations, and other departments to ensure alignment on staffing, logistics, and expectations.
  • Brief assigned front-line staff on event-specific requirements, timelines, and service standards and collaborate with the department leaders as needed.
  • Monitor event to ensure service standards are met.
  • Track and communicate day-of-event changes that may impact billing; provide timely updates to leadership and finance department to ensure these are captured.
  • Capture key event details through photos and written documentation; complete post-event reports outlining successes, challenges, and recommendations.
  • Assist with event setup, execution, and strike as needed.
  • Perform other duties as assigned to support overall event operations.
  • Stand for extended periods of time during events.

Qualifications

  • 1-2 years of previous experience in event management, VIP activation, hospitality, or related comparable experience.
  • Previous experience in a customer service-based industry is preferred.
  • Demonstrated ability to troubleshoot and resolve issues quickly and professionally.
  • Ability to remain composed and solution-oriented in high-pressure, time-sensitive situations.
  • Strong communication skills and the ability to effectively communicate changes and adjustments up and down.
  • Acute attention to detail.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Extremely organized and detail-oriented, quick learner and great time management skills.
  • Work extended and/or irregular hours at Moody Center events including nights and weekends.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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