Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

As an intern, you will gain valuable experience in hospitality and event management by working alongside industry professionals and supporting a variety of daily operational tasks. Specifically, you will have the opportunity to:

• Gain hands-on operational experience in planning, scheduling, and supervising a safe, efficient, and profitable food and beverage operation by assisting with day-to-day activities across concessions, premium services, picnics, and catering.
• Develop skills using food and beverage systems for revenue management, including operating the POS system, receiving orders, processing invoices, and supporting inventory control and daily stand stocking.
• Support the team by ensuring team members adhere to uniform and meal policies, helping maintain an exceptional guest experience and proper inventory control.
• Collaborate with team members and nonprofit groups by creating daily information sheets, strengthening communication and coordination skills.
• Hands-on experience in hospitality food and beverage operation
• Exposure to working with nonprofit groups
• Insight into delivering exceptional guest experiences for both internal and external guests
• Development of skills in planning, ordering, inventory control, and productivity
• Growth in leadership, problem-solving, and effective communication

Key Learnings:

• Develop professional communication skills when interacting with both internal team members and external guests, including effective communication, active listening, and problem-solving.
• Gain a strong understanding of product knowledge, including food and alcohol safety standards, cost control, and menu preparation.
• Demonstrate effective time management by assisting with scheduling, maintaining speed of service, and handling multiple tasks efficiently in a fast-paced environment.
• Strengthen teamwork and collaboration skills by working closely with back-of-house staff, understanding departmental workflows, and supporting team members during peak service periods.
• Acquire basic accounting knowledge through the use of Point of Sale (POS) systems, processing invoices, and assisting with inventory management.

Required:

• This internship is open only to students who are currently enrolled in a college or university program, preferrable in food and beverage management or hospitality.
• Be a self-starter and self-motivated.
• Must be comfortable working in an extremely busy environment.
• The individual must be outgoing, energetic, motivated & professional.
• Team player with excellent customer service and analytical skills
• Proven ability to solve time-sensitive issues.
• Possesses good organizational skills.
• Proactive in making suggestions, creating new ideas & trouble shooting while paying close attention to detail.

Preferred (Nice-to-have):

• Have experience in catering, concessions, and/ or alcohol service to the public in a hospitality setting is highly recommended.
• Prior experience with point of sales systems
• SERV Safe Certification and TIPS Certification, preferred.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.