Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Food & Beverage Manager is responsible for overseeing the execution/service of all catered & concessions events. The Food & Beverage Manager must be personable, adaptable, and comfortable working in a dynamic, fast-paced environment. The Food & Beverage Manager will be responsible for leading, training, and developing all service staff. The Food and Beverage Manager works closely with the Executive Chef to create a memorable and engaging guest experience through exceptional food, beverage, service, and hospitality. They work directly with the Director of Food & Beverage and the General Manager.

This role pays an annual salary of $57,000 - $65,000 CAD

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until November 27, 2026

• Overall Management of Catering , Concessions, and Premium Food and Beverage operations including: interviewing, hiring, scheduling, ordering, inventory, labor costs, and equipment maintenance.
• Ensure legal, efficient, professional, and profitable operation of the venue.
• Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L financial statements.
• Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
• Responsible for managing and overseeing the serving of meals to guests or directing guests to the buffet line.
• Works in conjunction with the Executive Chef on all offerings provided throughout the venue.
• Responsible for managing and overseeing the service of beverages to guests, including alcoholic beverages.
• Check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
• Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
• Responsible for executing all directives stated in all Banquet Event Orders.
• Responsible for completion and updating of administrative paperwork associated with events, i.e., diagrams, timelines, and side-work assignments.
• Assists in troubleshooting technical problems with Point-of-Sale Systems, from both a hardware and software perspective
• Ensures all policies and procedures regarding accounting and cash handling practices are followed.
• Responsible for ensuring tableware and linens are replaced as necessary.
• Be able to identify ingredients or explain how various items on the menu are prepared.
• Assists in setting up banquet functions including linens, dishware, glassware, and silverware.
• Responsible for observing guests to respond to any additional requests and determine them before, during, or after the served meal.
• Maintains sanitation, health, and safety standards in work areas.
• Show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to the start of the event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
• Manage F&B team with projects including training, inventory, and special events.
• Supervises the Concessions Department outlets when business demands it.
• Enforces all Oak View Group policies and procedures.
• Maintain confidentiality.
• Establish targets, KPIs, schedules, policies, and procedures.
• All other duties as assigned by the Director of Food and Beverage and or General Manager.

• Associate's degree in Business Management or Hospitality is preferred but will consider relevant work experience.
• 3-5 years of experience working in a management capacity in a high-volume, fast-paced restaurant or catering environment. Ability to manage large teams.
• Capable of operating in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.