Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Under the direction of the Operations Manager, the Facility Operator will perform a variety of tasks related to ice installation and preparations, event setup and tear-down, housekeeping duties, preventative facility maintenance, emergency repairs, and day-to-day operations while maintaining a cohesive and team approach to work environment with an expectation of a high level of customer service.

This role pays an hourly rate of $16.00 - $20.00 CAD.

Benefits for part-time roles: pension matching.

This position will remain open until December 25, 2026.

• Assist with arena ice installation, removal, and daily/weekly maintenance. Resurface hockey ice based on usage and need. The resurface schedule may change from day to day.
• Working knowledge of operations equipment, including staging, audiovisual, lighting, small equipment tools, pallet jacks, forklifts, ice resurfacer, edgers, etc.
• Assist with event preparations, including but not limited to stage setup and tear-down, a set of tables and chairs, AV equipment, and meeting room spaces as required.
• Set up and tear down and preparation of Main Tenant games and/or events
• Respond immediately to emergency situations (fire, evacuation, equipment failure, etc.) and customer concerns as required.
• Demonstrate attention to detail.
• Provide exceptional customer service to our clients and fans.
• Perform maintenance, including but not limited to painting, drywall repairs, maintaining exterior sidewalks, snow and ice removal, parking lots and grounds, and various other tasks.
• Cleaning to meet sanitation requirements and protocols. Areas included but not limited to bathrooms, bowl seating, common areas, dressing rooms, hockey benches, and meeting rooms.
• Perform all other duties and responsibilities as assigned.

• 1 year of experience cleaning a business facility preferred
• Ability to lift heavy objects and climb ladders/work from heights as required.
• Must be able to work a flexible schedule, including early mornings, days, evenings, overnight, weekends, and holidays.
• Able to work independently and under minimal supervision
• Must be able to work as part of a team.
• Excellent organizational skills, detail-oriented, with the ability to handle multiple assignments.
• Proven record of excellent internal and external customer service.
• Strong communication skills required.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.