Oak View Group

Director of Ticket Sales | Full-Time | PeoplesBank Arena

Location US-CT-Hartford
Job Post Information* : Posted Date 5 days ago(10/19/2026 4:32 PM)
Job ID
2026-35324
Location Name
PeoplesBank Arena
Category
Sales
Type
Regular Full-Time
Location : Location
US-CT-Hartford
Job Post Information* : External Company Name
Oak View Group
Job Post Information* : External Company URL
https://www.oakviewgroup.com/
Location : Postal Code
06103
Location : Address
One Civic Center Plaza
Job Post Information* : Post End Date
12/31/2026

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Overview

The Hartford Wolf Pack is seeking an energetic, driven, and results-oriented Director of Ticket Sales to direct and grow the organization’s ticket sales operation. This position will be responsible for driving revenue through season tickets, group sales, premium seating, partial plans, and single-game sales while developing a high-performing sales culture. 

The Director of Ticket Sales will lead the day-to-day sales operation, establish measurable goals, develop sales strategies, coach and mentor sales representatives, and work closely with Marketing, Partnerships, Community Relations, and Game Operations to maximize revenue and attendance. The ideal candidate is a proven sales leader who understands the sports business, thrives in a competitive environment, is comfortable working in a fast-paced organization, and has a demonstrated ability to build relationships and consistently achieve revenue goals. 

 

This role pays an annual salary of $80,000 - $90,000 and is commission eligible.

 

Benefits for Full-Time Roles: Health, Dental, and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

 

This position will remain open until December 31, 2026.

Responsibilities

  • Develop and execute the annual ticket sales strategy designed to maximize revenue and attendance. 
  • Establish departmental sales goals, budgets, KPIs, and individual representative targets. 
  • Direct and lead the organization’s season tickets, groups, and partial plans, as well as other specialty packages 
  • Develop strategies to increase the season-ticket base and improve customer retention. 
  • Develop initiatives to capitalize on new market opportunities and untapped customer segments. 
  • Analyze sales performance and adjust strategies based on market trends, sales results, and customer behavior. 
  • Create short- and long-term sales plans that support the organization’s overall strategic direction. 

Qualifications

  • Bachelor’s degree in business, Marketing, Sports Management, Communications, or a related field is preferred. 
  • 5-7+ years of sales experience, preferably within professional sports, entertainment, hospitality, or a related industry. 
  • Previous management or sales leadership experience is required. 
  • Demonstrated history of achieving or exceeding revenue and sales goals. 
  • Strong understanding of consultative selling, prospecting, pipeline management, and closing techniques. 
  • Experience with CRM and ticketing platforms is preferred. 
  • Strong analytical and organizational skills. 
  • Excellent written and verbal communication skills. 
  • Ability to direct, motivate, and lead a team in a high-pressure, results-driven environment. 
  • Strong relationship-building and networking skills. 
  • Ability to work nights, weekends, holidays, and non-traditional hours as required by the professional sports schedule. 

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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