• Coordinate and supervise conversions
• Oversee hiring, training, scheduling and managing of changeover staff to accurately and efficiently set up and tear down events
• Assume management responsibility for all services and activities involved in the operations of arena and exhibit hall large sets
• Select, train, motivate, and evaluate front-line staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures
• Assist in the planning, direction, coordination, and reviewing work plans for facility operations
• Ability to follow written instruction, interpret Auto CAD drawings and blueprints
• Interface with union officials and employees as required
• Develop long range plans for future events
• Communicate between shifts the necessary tasks that still need to be completed
• Working knowledge of operations equipment including forklifts, pallet jacks, staging, retractable seating risers, basketball courts, etc
• Coordinate between changeover crew and housekeeping needs with custodial supervisors
• Maintain department equipment
• Perform other duties as assigned

INTELLECTUAL/SOCIAL/PHYSICAL DEMANDS & WORK ENVIRONMENT:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:

• While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical Demands:

• While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information.

Work Environment:

• The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-event times.

EOE, DFWP

• Minimum of two (2) years’ experience in an operations or facility coordination position in an arena, convention center, or public assembly facility including event set up/breakdown, event coordination, or related field, and direct employee supervision.
• High school diploma (or equivalent)
• Strong leadership, organizational, and oral communication skills with ability to function in a multi-task environment are vital
• Reliability is a must
• Ability to work beyond normal business hours as required, including but not limited to nights, weekends and holidays
• Forklift and aerial lift certifications are preferred or must have ability to obtain

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.