Oak View Group

Catering Sales Coordinator | Columbia Metropolitan Convention Center

Location US-SC-Columbia
Job ID
OVG - Food Services & Hospitality
Location Name
Columbia Metropolitan Convention Center
Customer Service/Support
Regular Full-Time


Under general supervision, the Sales Coordinator provides assistance and administrative support to the Catering Sales Managers and Catering Director; assists in coordinating the licensing of space and booking of events for the facility and preparation of catering internal and external communications


  • Represent the facility to potential facility users; respond to inquiries regarding facility use and send out food and beverage materials; assist facility users in finalizing booking arrangements contracts as well as collection of deposits due
  • Assist Catering Team  in the preparation of event license agreements, addenda and related correspondence; review documents for completeness and accuracy; assist in following up with facility users regarding deposits, insurance and other related license agreement requirements
  • Assist Catering Team  in updating facility user contact and account information, blocking meeting event space and other event booking information in the computerized event booking and management system
  • Create and maintain event files; distribute and reconcile all event folders and respective checklists for the department
  • Represent the department at weekly operational meetings
  • Update event revenues in computerized event booking and management system on a weekly and monthly as required for forecasting
  • Coordinate client “appreciation’ gift program
  • Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
  • Perform other duties as required


  • Minimum of two (2) years of increasingly responsible experience in an administrative support position, preferably in a sales capacity at a hotel, convention center or related meeting
  • Bachelor’s degree from an accredited college or university with major course work in  business administration, hospitality management or other related
  • Additional years of experience may be substituted for formal education Ability to communicate clearly, accurately and concisely in the English language, both orally and in writing; type at a speed necessary for successful job
  • Ability to prioritize work and effectively resolve workload issues
  • Learn and understand the operation of a convention center and apply that knowledge to continually improve
  • Make basic arithmetic calculations (addition, subtraction, multiplication, and division) either manually or by operating a calculator

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.


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