This Operations Manager reports to the Assistant General Manager / Director of Operations and is responsible for assisting in the administration, planning, budgeting and direction for the operations of the Mullins Center. This role involves management, supervision and coordination of the set-up and operations department of the building; oversee all building changeovers; and provide highly responsible staff assistance.   Coordinates all elements of facility operations...

As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, concourse customer service, and greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our guest safe and informed while still maintaining a fun and friendly atmosphere. The employee reports to the Event Coordinator and/or Supervisor, as well as the...

The Dishwasher washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work events as scheduled per business need. The employee reports to the Kitchen Supervisor and/or the Director of Food and Beverage.   This role pays an hourly rate of $18.00-$21.00 CAD   Benefits for Part-Time roles: Pension matching.

The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.   Banquet Support Staff Members are responsible for serving guests in the venue dining areas at catering functions, while also cleaning and clearing rooms during and after functions. Banquet Support Staff Members must be personable, able to work in an ever-changing fast-paced environment, and work long and late hours, evenings, and weekends.

The Banquet and Event Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction.  Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen. The Banquet/Event Cook will often have direct contact with the public working in areas such as a buffet line slicing meats or preparing dishes to order.   This role pays an hourly rate of...

Under the supervision of the IT Manager, this position supports general maintenance and support of the technology infrastructure. Engaging in troubleshooting for end users while providing exceptional customer service. They provide additional support during events to ensure that technology runs smoothly and responds to any requests from management. To proactively survey the venue’s technology and enterprise systems to ensure stability and functionality.   This role pays an hourly rate of $16.00-$22.00.   Benefits for...

Provide building maintenance including, but not limited to, carpentry, plumbing, ice maintenance, fire suppression, HVAC, refrigeration, door locks and hardware, painting, and lighting. The candidate will be assigned to install, maintain, and replace various equipment and fixtures in the facility and ensures that they are in good working condition.   This role pays an hourly rate of $18.00-$21.00 CAD.   Benefits for Full-Time roles: Health,...

The Member Experience Coordinator will play an integral part on the Member Experience Team supporting project work and goals. Creating remarkable experiences for our Club Members before, during and after every visit. What we prioritize as Warm Welcome, Magic Moments and Fond Farewells.   This role will pay an hourly rate between $18.00-$20.00   Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11...

The Parking Lot Supervisor is a part-time, on-call employee responsible for overseeing parking lot operations at assigned facilities and locations, ensuring efficiency and accuracy. This role includes providing accurate information to the general public, addressing concerns, and upholding superior customer service standards.   In addition to these duties, the Parking Lot Supervisor is tasked with supervising and coordinating the activities of Parking...

The Operations Supervisor directs, manages, supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Director of Event Operations.   This role pays an hourly rate of $24.00-$25.00.   Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11...

In addition to managing a wide variety of events at the complex, this position also serves as a multi-faceted event manager for producing all levels and types of events including in-house, amphitheater, and swim meets. Prepares event outlines and scaled drawings of event areas. Coordinates equipment and personnel service distribution and other functions and duties as required by the event. Serves as lead on-site contact with event promoter from planning the event, move in of event to the facility, the actual event and move out of the event. As Manager of the event, supervises facility operations including outside contractors and facility employees. Prepares and compiles and communicates lessee event expense information for use by the...

Performs a variety of tasks related to custodial and cleaning services during facility use. Also responsible for routine trash removal and facility clean up. Ability to work odd or unusual hours, split shifts, or holidays in preparing for an event. Ability to perform routine custodial and minor maintenance work in the cleaning and care of the...

Performs a variety...

Undersupervision of Box Office Director and Box Office Supervisor, responsible for ticketsales and customerservice for all ticketed events at the Federal Way Performing Arts and Event Center.  This role pays an hourly rate of $19.50.   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until June 30, 2025.

The Premium Supervisor is responsible for overseeing the serving of guests in all Club and Suites areas. The Premium Supervisor must be personable and able to work in an ever-changing fast-paced environment.  The Premium Supervisor will assist the Premium Manager with projects including training, inventory and special events.The Premium Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.   This role pays an hourly rate of $23.00-$26.00.

The Sales Analyst is primarily responsible for supporting outreach efforts for premium sales across all arenas. Working as part of the business intelligence team, the goal is to design and execute sales and service cadences in Outreach to supplement all sales efforts of premium inventory at all arenas.  This position develops sales campaigns and assists in lead generation and scoring, beginning the sales process for current leads.   This role pays an annual salary of $60,000-$70,000.   Benefits for Full-Time roles:...

The Sales Coordinator, Premium will provide administrative and operational support to the premium sales team, ensuring seamless execution of sales processes and superior client service. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. The coordinator will assist with contract management, premium client communications, and office coordination, playing a key role in supporting revenue generation and retention efforts.   This role pays an hourly rate of $32-$39

We are seeking a data-driven Salesforce Marketing Cloud Manager to lead the implementation and optimization of Marketing Cloud (ExactTarget) to deliver personalized fan engagement, ticketing campaigns, and retention marketing in the sports and entertainment industry. This role will drive multi-channel customer journeys and ensure seamless integration with Sales Cloud and other platforms to support event promotions, memberships, and customer loyalty initiatives.   This role pays an annual salary of $90,000-$145,000.  

We are seeking a skilled Salesforce Manager with deep expertise in Sales Cloud to lead the configuration, optimization, and expansion of our CRM ecosystem, supporting our revenue organization in the sports and entertainment industry. This role will drive sales efficiency, streamline lead and opportunity lifecycles, and enhance revenue forecasting by leveraging Salesforce CPQ/Revenue Cloud, Sales Engagement tools, and Flow automation. Collaborating with RevOps, Sales, and Finance teams, you will ensure a seamless, data-driven approach to recurring revenue growth (e.g., ticketing, memberships, sponsorships).  

A Changeover Supervisor is responsible for leading the Operations Department part time staff during changeover shifts which is the process of setting up and tearing down events. This position will work alongside the Full-time Managers when planning and executing of each shift. This position is also responsible for coordinating the staff and making sure the work is being done efficiently, safely, and properly. In the event an accident report is needed, the Changeover Supervisor is responsible for filling out incident reports and following proper company protocols when needed. The Operations Department has flexible schedules as employees are able to pick the shifts and events worked.