As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere  

The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction.  Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.   This role pays an hourly rate of $20.00-$23.00  

The Merchandise Seller assists guests in a friendly, courteous, and professional manner with purchasing Reading Royals team and show merchandise at games and events.    This role will pay an hourly rate of $15.00 and is tip eligible   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

Managing the day-to-day hospitality operations at Mortgage Matchup Arena, the General Manager is responsible for overseeing all aspects of premium, catering and concessions operations with an emphasis on financial success, exceptional client relations, delivering memorable guest experiences, and igniting team member engagement. The General Manager ensures full compliance with state and federal labor laws, sanitation and food-related ordinances and alcohol service regulations.   This role will pay a salary of $160,000 to $175,000 and is bonus...

The Premium Supervisor is responsible for overseeing the serving of guests at various premium locations, including Suites, Sky boxes, Platinum Suites and Loge boxes. The Premium Supervisor must be personable and able to work in an ever-changing fast-paced environment. The Premium Supervisor will assist the Premium Manager with projects including training, inventory and special events. The Premium Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.

The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.   This role pays an hourly rate of $17.00-$19.00   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching   EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application...

The Executive Chef has the primary duty of managing the culinary team, a recognized department of the

The Director of Production is responsible for overseeing all technical and production aspects of events held at the amphitheater, including concerts, family shows, sporting events, and special events. This role ensures the seamless execution of event production by managing staff, coordinating with clients and promoters, and maintaining all production systems and equipment. The Director serves as the primary liaison between touring production teams, event organizers, and internal departments to deliver safe, efficient, and high-quality events.   This role pays an annual...

Events by RHC is looking for a part-time Driver to join our growing team! The driver is responsible for timely and accurate transportation of all food, beverage, and equipment to and from events.   This role will pay an hourly rate of $20.00-$24.00   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching  

The Banquet Captain is responsible for overseeing the successful execution of banquet events, including meetings, conventions, weddings, and other special functions as well as supervision of retail concessions outlets and bar service. This hands-on supervisory role ensures that all aspects of service meet or exceed guest expectations by coordinating setup, service, and breakdown while leading a team of servers and support staff.   This role pays an hourly rate of $20.00-$22.00  

The Vending Supervisor is responsible for supervising staff greeting guests in a pleasant manner while filling food and beverage orders. The Vending Manager will supervise Beer Vendorsthe Hawkers operating the Point of Sale system/cash register, ensuring all proper cash handling procedures are being followed. The Vending Supervisor will be responsible for all inventory in location and maintain accurate paperwork. The Vending Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly...

The Event Coordinator is primarily responsible for overseeing all aspects of the events taking place in the venue including developing, coordinating, and supervising all event related activities key to the operation of the facility including but not limited to maintaining security staffing plans, labor management, collection and distribution of event information from promoter/show representatives/sports teams, billing preparation/support, customer service representation to our guests and logistics of departmental activities relating to events. Under general supervision from the Event Manager the Event Coordinator serves as...

The Director of Event Programming reports to the Arena General Manager and oversees all aspects of booking and scheduling ticketed and non-ticketed events at the new arena and the Saenger Theater.  Responsible for delivering a superior level of content procurement, private and special events, customer service and effective relationships with clients, promoters, tenants, staff, and guests.   Work Environment

The Warehouse Workeris responsible forassisting in venue distribution/warehouse operations including inventory, receiving, purchasing, ordering, lay-ins, purchase...

The Cashier utilizes a cash register and accepts payment. Prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Must be able to maintain excellent attendance in accordance with the attendance policy.   This role will pay an hourly rate of $20.00 and is tip eligible   Benefits for Part-Time roles: 401(k) Savings Plan and...

The Banquet Supervisor oversees all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup while focusing on detail and quality presentation and customer service. Banquet supervisors are also responsible for training and coaching of the banquet staff.   This role pays an hourly rate of $18.00-$22.00   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k)...

The Premium Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly rate of $17.00-$21.00 and is tip eligible   Benefits for Part-Time roles: 401(k) Savings Plan and 401(k)...

The...

The Cook is responsible for the preparation of food items for catering and concessions in accordance to current standards, including but not limited to: grilling, sauce preparation, meat fabrication and plating. Assist the Executive Chef and Executive Sous Chef with opening and closing duties for the kitchen and concessions.   This role will pay an hourly rate of $20.00-$24.00.   Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching....

The Marketing Intern will assist in developing and implementing event marketing plans and promotions for various types of events. We are looking for individuals who want professional level experience and have the initiative, skills and drive to excel. This program will give individuals an opportunity to work alongside professionals in the live entertainment, sports, and venue management industry. The marketing intern will support the Iowa Events Center digital and grassroots footprint inclusive of social media, website, digital assets, email, and more. We have an excited spring line-up announced with more to come!