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The Merchandise Manager will create, oversee, and implement merchandising strategies for Santander Arena, the home of the Reading Royals.
Our ideal candidate is a detail-oriented and deadline-driven individual with experience managing a small to medium-size team. This role also requires excellent communication and interpersonal skills, with a creative eye for sourcing and presenting clothing, headwear, accessories and other game day fan gear.
The Sous Chefis responsible forassisting the Executive Chef in
The Concessions Supervisor is responsible for overseeing the food & beverage serving of guests in the arena at various concessions stands, bars, and portable food & beverage locations. The Concessions Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Concessions Supervisor will assist the Concessions Manager and the rest of the OVG leadership team with projects including training, inventory and special events.
The Concessions Supervisor must maintain excellent attendance and be available to work events as scheduled per...
Banquet Servers are responsible to respond to all food and beverage needs of our guest. Servers will work several different types of events including buffets, served meals, buffet receptions, served cocktail parties, weddings, and other types of events. The convention center will be open for business during breakfast, lunch, and dinner hour. Servers will also be given the opportunity to work in other food and beverage outlets. Servers must have a food handlers cards from Utah County and be Sips and Tips Certified.
This role will pay an hourly rate of $13.00-$15.00.
The Concessions Manager is responsible for the effective management of venue concessions operations including inventory controls, product ordering, training new employees, cash controls, compliance with alcohol service polices, cleaning, safety, guest service, employee/volunteer training and supervision, warehouse oversight, troubleshooting, closing duties, event planning support, food preparation and production, and any other tasks assigned by the Direct Manager. The Concessions Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth operation of the Concessions Dept.
The Housekeeping Manager supervises and coordinates the day-to-day housekeeping operations of the facilities. The position provides leadership and direction to part-time staff about building policy and procedures.
This role will pay an annual salary of $45,000-$55,000.
Benefits for Full-Time roles: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off...
The Senior Operations Manager will manage and oversee all building and event operations in the facility from the setup of event through the end of the event; position will oversee recruitment, training, and evaluation of all operations and housekeeping staff; coordinate communication between event department and delegate assignments; be responsible for and ensure overall upkeep of facility.
This role will pay between $52,000-$62,000.
The Changeover Manager assumes management responsibility for all services and activities involved in the operations of the
In consultation with the Assistant General Manager, the Director of Venue Operations manages, supervises, and coordinates the day-to-day operations of the arena including but not limited to maintenance, set-up/changeovers, custodial/housekeeping, security, landscaping/grounds keeping, equipment safety and capital projects. This...
The Senior Event Manager (SEM) is a consummate team player who will manage every aspect of touring events at the facility from the advanced planning stages through the end of the event. The SEM will also book or arrange for other revenue producing events at the facility. The SEM will be the lead for the Event Department, overseeing the Event Manager and occasionally hires, trains, schedules and supervises all event staff in conjunction with the Event Manager. The SEM will interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff and delegate assignments; be responsible for and ensure overall customer and lessee...
The Director of Ticketing – Reading Royals is a highly organized and detail-oriented professional who oversees the planning and execution of the ECHL Reading Royals and assisting Santander Arena & Performing Arts Center ticket operations while effectively supporting ticket sales initiatives and optimizing customer experience.
This role will pay an annual salary $60,000-$75,000 and is bonus eligible.
This position will assist in the management of all ticketing operations including daily operations of the Box Office and any ticketing outlets. Responsibilities include account for all cash received, verifying daily cash reports, maintainingaccurate bookkeeping...
The Cook is responsible for the preparation of food items for catering and concessions in accordance to current standards, including but not limited to: grilling, sauce preparation, meat fabrication and plating. Assist the Executive Chef and Executive Sous Chef with opening and closing duties for the kitchen and concessions.
This role will pay an hourly rate of $20.00-$23.00.
Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching....
This position assists the Full Time Engineer Technician of the Enmarket Arena during events and non-event days. This position also helps to control, maintain and monitor all Enmarket Arena systems throughout the facility.
This role pays an hourly rate of $25.00-$28.00.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and...
The Director of Ticketing - Venue will oversee all event ticket operations; encompassing the entirety of ticketing platforms required to deliver annual license products, multi-event packages and single event ticket sales for Santander Arena & Performing Arts Center. This candidate will be a driven, self-starter with a demonstrated history of leading successful teams. This candidate will interface with a host of Promoters and Internal Stakeholders to manage events from show build to settlement, while leading an experienced team of skilled ticketing professionals.
Develops and oversees comprehensive marketing strategies to promote events, increase brand awareness, and drive attendance at Santander Arena & Performing Arts Center. Collaborates with event organizers, sponsors, and media partners to maximize promotional opportunities. Analyzes market trends, audience insights, and campaign performance metrics to optimize marketing initiatives. Manages budgets, negotiates contracts, and ensures all marketing efforts align with organizational goals and brand identity.
This role will pay an annual salary of...
The Director of Finance plans and directs all aspects of financial, accounting, purchasing, and internal control functions for the venue by performing the following duties, personally or through subordinate supervisors. The Director of Finance directly supervises the Finance Department and Box Office employees and carries out supervisory responsibilities in accordance with Oak View Group’s policies and applicable laws. Other responsibilities include overseeing the interviewing, hiring of full-time employees; planning, assigning, and directing work; performance appraisals; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.
Responsible for day-to-day oversight of all event-related marketing, promotions, and advertising functions designed to sell tickets for Santander Arena & Performing Arts Center. The position will also be involved in the venue’s social media, database, and digital marketing strategies. In addition, the position will actively participate in venue branding, community relations and publicity efforts in conjunction with other members of the marketing, sales, ticket and arena programming team.
This role will pay an annual salary of $66,000-$73,000 and is bonus...
Under general direction from the General Manager, the Engineer is responsible for the electrical and building maintenance, including, but not limited to, carpentry, plumbing, fire suppression, HVAC, refrigeration, door locks, hardware, painting, and lighting at the SoFi Center – TGL Arena. As the Engineer you will be responsible for ensuring the safe maintenance, repair or replacement of the Center’s infrastructure. Your role will also be responsible for driving continuous improvement of plant operations to enable an efficient operation and maintain a comfortable environment for everyone within the boundaries of the facility.
The Assistant General Manager / Director of Events & Operations is responsible for the development, implementation and execution of all aspects of the Reading Royals business operation with a focus on sales and marketing. This position, in conjunction with the General Manager, will act as key liaison to the Reading Royals hockey team staff and East Coast Hockey League (ECHL) to ensure all regulations and required operational procedures are met. This position is responsible for establishing strategies and providing leadership that will lead to achieving revenue goals and overall success of the team.