The Food and Beverage Supervisor is responsible for overseeing the serving of guests in the venue dining areas catering functions. The Food and Beverage Supervisor must be personable and able to work in an ever-changing fast-paced environment. The Food and Beverage Supervisor will assist the Food and Beverage Managers with projects including training, inventory and special events.   The Food and Beverage Supervisor must maintain excellent attendance...

Building Services Supervisor is responsible for ensuring standards of cleaning are met, performing custodial quality checks, training new employees on proper custodial procedures & hospitality, general maintenance of facilities, event set-up ensuring client standards are met, scheduling, opening and/or closing of the venue, and other duties assigned by the Director of Operations.   This role pays an hourly rate of $18.00-$20.00  

The Senior Director of Sales will be responsible for generating revenue from local, regional, and national companies through the sale of integrated sponsorship, sub-naming rights, premium seating, and hospitality packages throughout the venue(s), including Lehigh Valley Phantoms (AHL Affiliate) and the PPL Center. The Sr Director of Sales is responsible for generating revenue through the sale of marketing partnerships across all business lines, including intellectual property rights, experiential, media, branding, signage, hospitality, events and promotions. This position will work directly with Vice President of Sales and Service to lead the...

The HVAC Mechanic is responsible for the daily operation, maintenance, and repair of HVAC, refrigeration, and mechanical equipment throughout the facility. This includes overseeing HVAC systems, package units, cooling towers, chillers, pumps, and related HVAC systems. The role ensures proper technical performance of all environmental control systems, coordinates with internal departments and external contractors, and supports facility operations by monitoring events, equipment start-up/shut-down, and system performance.   This role pays an hourly rate of $36.34-$40.38 (per CBA).

Under general supervision of the Director of Fields & Grounds, the fulltime Groundskeeper will assist in the overall maintenance including playing surfaces, and stadium grounds. This is an hourly paid position.   This role will pay an hourly rate of $21.00   Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings...

The Group Sales Intern role is designed to be a hands-on learning experience for students interested in sales, marketing, and event management. Interns will work directly with the Group Sales Manager at Casey's Center to gain practical knowledge of group sales strategies, customer engagement, and event promotion. This is an opportunity to explore the inner workings of a dynamic venue while developing professional skills in a supportive environment.   We’re seeking a motivated student who is eager to learn and contribute. The ideal candidate is curious,...

As an Usher, you will play a vital role in creating a welcoming and enjoyable experience for guests at events, such as concerts, theater productions, or sports games. Your primary responsibility is to assist and guide guests, ensuring their comfort and safety throughout the event. This role requires strong communication skills, attention to detail, and the ability to remain calm and professional in high-pressure situations. Ushers play a crucial role in ensuring a positive and memorable experience for guests at events.  

Working co-operatively and collaboratively with all departments, Event Supervisors will provide oversight and Supervision of OVG guest services personnel. The Event Supervisor will coordinate all communication between the event and security staff, and all required departments during events, and be responsible for and ensure safe and enjoyable overall customer and lessee guest experience. There are times that it may be required to work extensive hours including nights, weekends and holidays.  

An Usher is a vital member of the Arena staff as they are involved in direct contact with the public. As a representative of the CFG Bank Arena, a friendly greeting attached to a smiling face goes a long way in helping our guest enjoy their visit.  Providing top notch customer service is your responsibility. Our ushers will be essential in creating a safe and memorable experience for all guest at CFG Bank Arena. This position is ideal for candidates who want to immerse themselves in an exciting live entertainment environment.  

The Operations Manager reports directly to the Director of Operations. The Operations Manager will direct, supervise, and schedule aspects of operations including operations crew and housekeeping while maintaining ADA compliance and working cooperatively with other departments to assure facility readiness and smooth operation of events.   This role pays an annual salary of $75,000-$85,000   Benefits for Full-Time roles:...

Operations Staff perform the setup and changeover  on an event-to-event basis in order to ensure complete adherence to the event schedule as-well-as tenant contractual specifications and requirements. Also, assist with cleaning of the convention center to help maintain the cleanliness of the building. Overnight hours can be expected on occasion.   This role will pay an hourly rate of $12.00 to $15.00   

Housekeeping is responsible for the continuous cleaning of the facility, as well as keeping the environment safe and hazard free for entertainers, guests, patrons, and staff. They are responsible for ensuring the venue is ready to go for all events and presentable at all times. They must communicate in a friendly, respectful and understanding manner with both colleagues and guests alike. They must politely give consistent, timely and accurate information and find answers when unsure. Must be a team player, cooperate with employees within the department as well as other departments.   This role...

The Ticket Seller position is primarily responsible for assisting patrons related to ticket sales, will call, digital ticketing, parking, and customer service. This position is responsible for handling a high volume of cash and credit transactions in a responsible manner.    This role will pay an hourly rate of $14.00 to $16.00   

Under general supervision of the Engineering Manager, perform a variety of skilled and unskilled activities involved in the operation and maintenance of the facility’s mechanical and electrical systems and general operations.   This role will pay an hourly rate of $27.00 to $30.00    Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and...

The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction.  Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen. The Cook must maintain excellent attendance and be available to work events as scheduled per business need.   This role will pay an hourly rate of $13.00 to $16.00  

The Production Runner under the direction of the Director of Event Services provides a variety of operational support functions for the Event Services department.  As a Production Runner, you will be responisble for driving vehicles for the tour on show dates. This position works concert/event days only.   This role will pay an hourly rate of $20.00 to $23.33. Benefits for Part-Time roles: 401(k) Savings...

The Concessions Warehouse Associate prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Utilizes a cash register and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy.   This is a seasonal role from January 12, 2026 and will end on April 8, 2026.   This role will pay an hourly rate of $14.00-$18.00 and is tip...

The Line Cook is responsible for preparing foods to be served to guests throughout the venue. The Line Cook will often have direct contact with the public working in areas such as a buffet line slicing meats or preparing dishes to order. The Line Cook must maintain excellent attendance and be available to work events as scheduled per business need.   Requires flexible hours and weekend work days.  

The Dishwasher washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work events as scheduled per business need.   Requires flexible hours and weekend work days.   This role pays an hourly rate of $15.00-$17.00

The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction. Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.   This Cook position will require flexible hours and weekend work days.